Front Office Manager
Kahana Vacation Rental Kahana Vacation Rental Lahaina, HI Lahaina, HI Full-time Full-time Up to $30 an hour Up to $30 an hour 17 hours ago 17 hours ago 17 hours ago Are you a hospitality professional with a knack for multitasking and a passion for delivering exceptional guest experiences? Kahana Village Resort is seeking a dynamic Office Manager to oversee a diverse range of responsibilities, including reservations, front desk operations, accounting, housekeeping, quality control of units, vendor management, and work orders.
If you're looking for an opportunity to join a collaborative team in a beautiful beachfront setting on Maui, we want to hear from you! About Us:
Kahana Village Resort is a premier destination located on the breathtaking shores of Maui.
Our resort offers luxurious accommodations, stunning ocean views, and world-class amenities, providing guests with an unforgettable Hawaiian experience.
Position Overview:
As the Office Manager, you will play a pivotal role in ensuring the smooth operation of our resort's administrative and guest services departments.
From managing reservations and front desk operations to overseeing accounting tasks, housekeeping, quality control of units, vendor relationships, and work orders, you will be responsible for maintaining the highest standards of excellence across all areas of our resort.
Key
Responsibilities:
Manage all aspects of reservations, including booking accommodations, handling inquiries, and maintaining accurate records.
Supervise front desk staff and ensure exceptional guest service at all times.
Handle day-to-day accounting duties, such as invoicing, payroll, and reconciling accounts.
Coordinate housekeeping operations to ensure cleanliness, maintenance, and presentation of guest units.
Conduct regular inspections to maintain quality control standards and address any issues promptly.
Work closely with vendors to procure necessary supplies and services, negotiate contracts, and manage relationships.
Process and track work orders for maintenance, repairs, and other requests to ensure timely completion.
Collaborate with other departments to streamline processes and enhance overall guest satisfaction.
Qualifications:
Previous experience in a managerial role within the hospitality industry, with a strong background in reservations, front desk operations, accounting, housekeeping, quality control, vendor management, and work orders.
Excellent organizational and leadership skills, with the ability to prioritize tasks effectively and delegate responsibilities as needed.
Exceptional communication and interpersonal abilities, with a focus on providing outstanding guest service and building positive relationships with team members and vendors.
Proficiency in relevant software applications, including reservation systems, accounting software, property management systems, and work order management systems.
Detail-oriented mindset with a commitment to maintaining high standards of quality and professionalism.
Flexibility to adapt to changing priorities and work well under pressure.
Why Join Us:
Opportunity to work in a stunning beachfront setting on the island of Maui.
Competitive compensation package with benefits.
Supportive work environment with opportunities for growth and advancement.
Chance to be part of a dedicated team committed to delivering exceptional guest experiences.
If you are a motivated professional with a passion for hospitality and a proven track record of success in managing multiple responsibilities, we encourage you to apply for this exciting opportunity at Kahana Village Resort.
To submit your application, please send your resume and cover letter outlining your relevant experience and qualifications.
We look forward to welcoming you to our team! Job Type:
Full-time Pay:
Up to $30.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Day shift Work setting:
In-person Resort
Experience:
Hotel
Experience:
1 year (Preferred) Ability to Commute:
Lahaina, HI 96761 (Required) Ability to Relocate:
Lahaina, HI 96761:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
If you're looking for an opportunity to join a collaborative team in a beautiful beachfront setting on Maui, we want to hear from you! About Us:
Kahana Village Resort is a premier destination located on the breathtaking shores of Maui.
Our resort offers luxurious accommodations, stunning ocean views, and world-class amenities, providing guests with an unforgettable Hawaiian experience.
Position Overview:
As the Office Manager, you will play a pivotal role in ensuring the smooth operation of our resort's administrative and guest services departments.
From managing reservations and front desk operations to overseeing accounting tasks, housekeeping, quality control of units, vendor relationships, and work orders, you will be responsible for maintaining the highest standards of excellence across all areas of our resort.
Key
Responsibilities:
Manage all aspects of reservations, including booking accommodations, handling inquiries, and maintaining accurate records.
Supervise front desk staff and ensure exceptional guest service at all times.
Handle day-to-day accounting duties, such as invoicing, payroll, and reconciling accounts.
Coordinate housekeeping operations to ensure cleanliness, maintenance, and presentation of guest units.
Conduct regular inspections to maintain quality control standards and address any issues promptly.
Work closely with vendors to procure necessary supplies and services, negotiate contracts, and manage relationships.
Process and track work orders for maintenance, repairs, and other requests to ensure timely completion.
Collaborate with other departments to streamline processes and enhance overall guest satisfaction.
Qualifications:
Previous experience in a managerial role within the hospitality industry, with a strong background in reservations, front desk operations, accounting, housekeeping, quality control, vendor management, and work orders.
Excellent organizational and leadership skills, with the ability to prioritize tasks effectively and delegate responsibilities as needed.
Exceptional communication and interpersonal abilities, with a focus on providing outstanding guest service and building positive relationships with team members and vendors.
Proficiency in relevant software applications, including reservation systems, accounting software, property management systems, and work order management systems.
Detail-oriented mindset with a commitment to maintaining high standards of quality and professionalism.
Flexibility to adapt to changing priorities and work well under pressure.
Why Join Us:
Opportunity to work in a stunning beachfront setting on the island of Maui.
Competitive compensation package with benefits.
Supportive work environment with opportunities for growth and advancement.
Chance to be part of a dedicated team committed to delivering exceptional guest experiences.
If you are a motivated professional with a passion for hospitality and a proven track record of success in managing multiple responsibilities, we encourage you to apply for this exciting opportunity at Kahana Village Resort.
To submit your application, please send your resume and cover letter outlining your relevant experience and qualifications.
We look forward to welcoming you to our team! Job Type:
Full-time Pay:
Up to $30.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Day shift Work setting:
In-person Resort
Experience:
Hotel
Experience:
1 year (Preferred) Ability to Commute:
Lahaina, HI 96761 (Required) Ability to Relocate:
Lahaina, HI 96761:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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